Tech Support Scam Cleanup

How Tech Support Scams Work

Tech support scams typically start with a fake pop-up warning, a phone call claiming to be from Microsoft, or a phishing email. The scammer convinces you to give them remote access to your computer and may install monitoring software, steal personal information, or lock you out of your own machine.

What We Do

If you have been targeted by a tech support scam, bring your computer to SpeedyTech immediately. Our scam cleanup service includes:

• Removal of all remote access software (AnyDesk, TeamViewer, etc.)
• Full malware scan and removal of any infections installed by the scammer
• Review and cleanup of installed programs and browser extensions
• Password change assistance for compromised accounts
• Two-factor authentication setup on critical accounts
• System lockdown and security hardening
• Guidance on protecting yourself from future scams

Act Fast

If a scammer had access to your computer, time is critical. The longer their software remains installed, the more damage they can do. Disconnect your computer from the internet and bring it to us as soon as possible. If you gave them payment information, contact your bank immediately.

We See This Every Week

Scam cleanup is one of our most common services. You are not the first person this has happened to, and there is nothing to be embarrassed about. These scammers are professional criminals who target people every day. The important thing is getting your computer cleaned up and your accounts secured.